Language is a structured system of symbols with sets of linguistic rules and a structure. Language has productivity, which means the capacity to transform a small number of sounds into words, then sentences and convey an infinite number of thoughts, feelings ideas etc. in a variety of different ways. The characteristics of language include its displacement. That is words allow us to talk about objects that are not necessarily present, or about abstract ideas. Language also includes its self-reflexivity: using language to talk about language.
Non-verbal communication includes appearance, kinesics, chronemics and etc. The kinesics can be divided into five categories, but we will only use two of that: the regulators and affect displays. Regulators mean the speakers want to monitor and we can see that from the literal meaning. This can be made through eye contact and etc. Affect plays mean that the showing of the speakers emotions and feelings. Moreover, the chronemics will be illustrated in the essay to analyze Julie’s self-presentation. This shows how to use time during the speaking, and it is sometimes decided by one’s culture. Pausing in a right time is important. Non-verbal language always indicates something, like boredom, strictness or etc.